Course
AI Fundamentals
Build a practical, non-intimidating understanding of how AI works and where it fits at work.
Beginner friendlyJob-focused
Typical duration
3–4 weeks, part-time
Level
beginner
Delivery
on-demand
From £149/mo
Who it's for
Who this course is for
Career-switchers and support staff who want to understand AI well enough to use it confidently in real roles, not just as a buzzword.
What you will be able to do
- Explain core AI concepts in plain English without needing a maths background.
- Recognise where AI can support everyday tasks in support, operations and business teams.
- Understand the limits and risks of AI so you can use it responsibly at work.
- Feel prepared to move into vendor-neutral and Microsoft AI certifications.
Syllabus overview
Explore the main modules and hands-on activities you'll complete.
Hands-on labs
Hands-on labs you'll complete
- Use AI tools to draft, refine and quality-check realistic workplace communications.
- Analyse sample AI outputs to spot risks, bias and missing context.
Next step
Want to see if this course fits your goals?
Tell us a little about your current experience and we’ll help you work out if this is the right starting point or if another step makes more sense.