Course
ChatGPT & AI Business Fundamentals
Learn how to use tools like ChatGPT to make your work faster, clearer and more effective.
Hands-on labsFlexible schedule

Typical duration
3–4 weeks, part-time
Level
beginner
Delivery
on-demand
From £149/mo
Who it's for
Who this course is for
Learners who want to bring AI into everyday work – from IT support tickets to reporting and stakeholder communication.
What you will be able to do
- Write effective prompts that produce reliable, useful outputs from tools like ChatGPT.
- Design AI-assisted workflows for documentation, reporting and support tickets.
- Collaborate with AI without exposing sensitive data or breaking company policies.
- Position yourself as someone who can help teams adopt AI safely and sensibly.
Syllabus overview
Explore the main modules and hands-on activities you'll complete.
Hands-on labs
Hands-on labs you'll complete
- Design and test AI-assisted workflows for realistic ticket and documentation scenarios.
Next step
Want to see if this course fits your goals?
Tell us a little about your current experience and we’ll help you work out if this is the right starting point or if another step makes more sense.